Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If a seal of a tote, drum, pail, or case is damaged, you will not be eligible for a return.
Re-stocking fee applies to all eligible products for return. The re-stocking fee is estimated to be 25 % of the value of the product.
All food graded goods are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without written authorization, granted by Miles Lubricants LLC.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 to 10 days after the receiving of the product.
Re-stocking fee applies to all eligible products for return. The restocking fee is estimated to be 25 % of the value of the product.